Background checks are an important part of the hiring process and have become a normal part of job placement.
Is it possible for mistakes to be made during the background check process? Yes. That’s why it’s important for you to know your rights and understand what recourse you have if part of a background check goes wrong.
If you discover that background information is incorrect, you should file a dispute, in writing, with the company that prepared the background report.
You’ll also need to find out the source of the error. This could be a court or credit issuer. You need to understand that there are many different background check companies and fixing the error with one company will not fix it with the others if you do not find out the origin of the error.
It’s important to find the right background check provider. Some background check companies sell criminal records to employers without doing all the proper research to make sure the records are really attached to the person who is the subject of the background check.
It’s also important to know that under federal law, a background check company has 30 days to either verify that the information they reported is accurate, update the information, or remove it from the background check report. If you request, they should also update the employer or potential employer about the changes in the report.
You should also be prepared to submit any documents that support your claim that there is an error on the background check report.